QContact continues to expand its presence across Africa.
QContact continues to expand its presence across Africa, where we are proud to announce we have now entered the Botswana market
March 3, 2022
QContact continues to expand its presence across Africa, where we are proud to announce we have now entered the Botswana market
To do this, you really need to place your customer at the centre of everything, it may sound obvious, but most businesses forget this down
Hybrid working is no longer the buzz word of 2021, it’s becoming the reality of the workforce in 2022!
Omni-channel is proving to be a game changer for a lot of businesses when it comes to customer experience.
No business is perfect & mistakes happen. How quickly you deal with these mistakes can be the difference between an unhappy customer ready to tell
Much has been written about the death of the phone – other channels of communication such as email and social media have for several decades
On April 1st the Supreme Court finally ruled on the long running TCPA dispute between Facebook and Noah Duguid.
According to Oberlo, in 2021, e-commerce sales are expected to account for 18.1% of retail sales worldwide!