Unified Communication Unified Communication

Communication Unified

Bring your Calls, Emails, Texts, Social Media, CRM, Billing & E-Commerce Information into one unified interface. Giving your staff a single unified timeline of every customer touch point.

We bring every interaction and touch-point with your customers into one unified interface saving your staff time and improving customer satisfaction.

Inbound

Complete omni-channel inbound interaction handling and skills-based routing.

Self-Service

Reduce costs by implementing omni-channel self-service and IVR options.

Outbound

A complete automated dialing platform to increase sales and agent performance.

Omni-channel

Phone, Email, SMS, Webchat and Social Media - all in one unified interface.

We integrate with leading platforms such as Salesforce, Dynamics, Shopify & Xero to provide a complete view of your customer.

Follow our offical blog for the latest product announcements, feature updates and news about Contact Centres.

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