Take your business to the next level with our complete customer care & sales solution.

“78% of customers now expect consistent interactions across departments.”, Salesforce


Take your business to the next level with our complete customer care & sales solution.

“78% of customers now expect consistent interactions across departments.”, Salesforce


Connecting customers with your business, anytime, anywhere, any channel.

Hundreds of features for one set price , everything you need to help your business excel.

With free set up & local support, QContact is the better way to support your business


Customer Service

Empowering your staff to provide world class customer service anywhere! Manage high volumes of customer queries across all your channels effortlessly!

Most loved features

Single view of Customer

Advanced real time reporting suite

Coach your staff from anywhere

Chatbots & automation

Tickets


Sales

All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.

Most loved features

Kanban view of your leads & opportunities

Customised lead lists with lead status

Integrated phone & email

Template Responses

Electronic Signatures




E-Commerce

Because great customer service doesn’t end on your website. With QContact, your customers great experience doesn’t end when they leave your website.

Most loved features

Seamless shop integrations

Real time order status, payments & returns

All communications in 1 place

WhatsApp integration

Automation


Contact Centres

Whether you are providing customer service, technical support, sales or more. QContact has all the tools your contact centre needs to excel!

Most loved features

Omni-channel customer support

Live dashboard for a 360 degree view

Instant access to service level agreements

Net Promoter Scoring

Internal chat



Fully Integrated.

QContact has out-of-the-box integrations with lots of popular third party products such as Shopify, Xero and Mailchimp.

Learn more about our integrations here



Magento

Every order placed in your Magento store is automatically synced across to QContact.

Mailchimp

We pull every campaign running in Mailchimp right on to your customer profile.

Office 365

Keep your e-mails and calendar in-sync with our deep Office 365 integration.

Ozow

Send your customers automatic text messages to make payment via ETF rather than credit or debit card.

Shipstation

QContact is fully integrated bringing every shipment and tracking information right on to the customer’s profile.

Shopify

QContact brings all your customer orders, refunds and fulfilments directly into your customer timeline.

Woocommerce

QContact brings all your customer orders, subscriptions and refunds into our unified timline.

Xero

QContact brings all your invoices, accounts receivable and accounts payable into your customer timeline.

Whatsapp

Utilise WhatsApp as an inbound customer service channel, allowing customers to send enquiries & get a quick response.

Twitter

Conversations started via direct message on Twitter will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.

Facebook

Conversations started via direct message on Facebook will be brough into the platform and if you are running Facebook paid adverts QContact makes it simple to reply back to customer queries.



Are you ready to future proof your business?


Request a no obligation demo to see how QContact can revolutionise your business!

And if you like what you see, we can get you up and running quickly and easily. Our local support team will guide you through the entire process, including migrating your data from your existing spreadsheets or CRM systems into QContact for you.