Hundreds of features for one set price , everything you need to help your business excel.
With free set up & local support, QContact is the better way to support your business
Customer Service
Empowering your staff to provide world class customer service anywhere! Manage high volumes of customer queries across all your channels effortlessly!
Most loved features
Single view of Customer
Advanced real time reporting suite
Coach your staff from anywhere
Chatbots & automation
Tickets
Sales
All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.
Most loved features
Kanban view of your leads & opportunities
Customised lead lists with lead status
Integrated phone & email
Template Responses
Electronic Signatures
E-Commerce
Because great customer service doesn’t end on your website. With QContact, your customers great experience doesn’t end when they leave your website.
Most loved features
Seamless shop integrations
Real time order status, payments & returns
All communications in 1 place
WhatsApp integration
Automation
Contact Centres
Whether you are providing customer service, technical support, sales or more. QContact has all the tools your contact centre needs to excel!
Most loved features
Omni-channel customer support
Live dashboard for a 360 degree view
Instant access to service level agreements
Net Promoter Scoring
Internal chat
Fully Integrated.
QContact has out-of-the-box integrations with lots of popular third party products such as Shopify, Xero and Mailchimp.
Learn more about our integrations here
Magento
Every order placed in your Magento store is automatically synced across to QContact.
Mailchimp
We pull every campaign running in Mailchimp right on to your customer profile.
Office 365
Keep your e-mails and calendar in-sync with our deep Office 365 integration.
Ozow
Send your customers automatic text messages to make payment via ETF rather than credit or debit card.
Shipstation
QContact is fully integrated bringing every shipment and tracking information right on to the customer’s profile.
Shopify
QContact brings all your customer orders, refunds and fulfilments directly into your customer timeline.
Woocommerce
QContact brings all your customer orders, subscriptions and refunds into our unified timline.
Xero
QContact brings all your invoices, accounts receivable and accounts payable into your customer timeline.
Utilise WhatsApp as an inbound customer service channel, allowing customers to send enquiries & get a quick response.
Conversations started via direct message on Twitter will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.
Conversations started via direct message on Facebook will be brough into the platform and if you are running Facebook paid adverts QContact makes it simple to reply back to customer queries.
Smile ID
QContact, when integrating with Smile Identity,provides the best solution for real time Digital KYC (know your customer) identity verification, user onboarding and user authentication.
Are you ready to future proof your business?
