QContact includes built in transcription as standard for all your calls. Covering over 30 languages, we provide the most accurate transcription in the market.
We cover 100% of the official languages of the European Union covering over 3 billion speakers.
100% South African Coverage
We cover all 11 official spoken languages with world class accuracy.
In-depth analysis
Don’t just listen – with QContact we transcribe then analyse your calls whatever the language
WhatsApp Calling
Our transcription isn’t just for normal phone calls. We cover all your WhatsApp calls too.
Listen, Transcribe, Analyse
With QContact we don’t just listen to your calls – we transcribe over 30 languages with world class accuracy, and then allow you to analyse your calls across different languages into a single unified dashboard.
Seamless integration with AI QA
Score your calls with your own custom scorecards no matter the language. You write your scorecard in one language, we will automatically translate and score accurately every time.
Constantly improving
Using the very latest models from NVIDIA and our own in-house models we continuously improve both our accuracy and language coverage