QContact continues to expand its presence across Africa, where we are proud to announce we have now entered the Botswana market, bringing the total number of countries we operate in to 10 territories across the African continent, covering nearly 500 million people and 40% of the population of Africa.

QContact’s continued success in Africa highlights the power of an omnichannel solution tailored towards the needs of Africa’s fast growing, young and mobile first population. By partnering with local suppliers in each country, we are able to offer great in-country service with vendors that really understand the local conditions of each market we operate in. It also enables us to bill in your local currency with local banking, removing any uncertainty around foreign exchange rates and controls.

QContact enables businesses across Africa to communicate with their customers on their terms. Whether your customers want to use calls, texts, e-mails, social media, live chat, WhatsApp or more – we provide a single platform to handle everything. Automate your business with powerful workflows, log every customer touchpoint across systems with a single pane of glass, together with a complete CRM and document management system. QContact does all this and much more.

So if you are looking for a vendor with local presence, who truly gets the uniqueness of Africa – get in touch today. We have our African head office in South Africa with partners across the continent to provide local support and local currency billing.