Same country. Different approach.
Both UK-based, both built for contact centres. But QContact publishes its pricing, doesn’t limit your channels, and includes AI as standard — not as an upsell.
What you'll actually pay per user, per month
?
£57
Everything included. No add-ons.
Why teams look for a MaxContact alternative
No public pricing — you have to request a custom quote just to understand what you’ll pay, making it impossible to compare options quickly.
Channel limitations mean you can’t run webchat or email alongside auto-dial campaigns simultaneously — forcing teams to choose between inbound and outbound.
24/7 support isn’t included as standard. It’s a £10 per user per month add-on, which adds up fast across a mid-size team.
Limited review volume on G2 and other platforms makes it difficult to evaluate real-world performance before committing.
Opaque feature bundling — it’s hard to tell what’s included and what requires an upgrade until you’re deep into the sales process.
Feature-by-feature comparison
What’s included vs what costs extra.
| Features | MaxContact |  QContact |
|---|---|---|
| Omnichannel (voice, email, chat, WhatsApp, SMS, social) | Channel restrictions apply | Included |
| Simultaneous channel use (inbound + outbound at once) | Limited | Included |
| AI sentiment analysis | Quote required | Included |
| Real-time transcription | Quote required | Included |
| Auto-translation (100+ languages) | Not available | Included |
| Built-in CRM | Not included | Included |
| Quality management / QA scorecards | Quote required | Included |
| Workforce management (WFM) | Quote required | Included |
| WhatsApp voice calling | Not available | Included |
| Agentic AI (auto-respond, process actions) | Unclear / not published | Included |
| UK data sovereignty | Included | Included (Azure UK) |
| Published pricing | No — custom quote only | £57/user/month |
Is QContact right for you?
Switch to QContact if you...
Want transparent, published pricing — no sales calls required just to see what it costs
Need all channels working simultaneously, not restricted by campaign type
Want AI sentiment, transcription, and translation included — not quoted as a separate line item
Prefer a clear, public feature list so you know exactly what you’re getting before you commit
Need 24/7 support included as standard, not as a paid add-on
MaxContact might be better if you...
- Are primarily an outbound dialler operation and need MaxContact’s dedicated outbound pedigree
- Want a UK vendor with a long track record specifically in outbound calling and campaign management
- Are comfortable with custom pricing negotiations and prefer tailored packaging over a fixed rate
What makes QContact different
Pricing you can see
£57 per user per month. Published on our site, not hidden behind a “request a quote” form. No tiers, no bundles to decode, no surprises at renewal.
Every channel, all at once
Run inbound and outbound simultaneously across voice, email, chat, WhatsApp, SMS, and social. No restrictions on which channels your agents can use during a campaign.
AI included, not quoted
Sentiment analysis, real-time transcription, translation across 100+ languages, auto-QA, and agentic AI — all part of the standard package. No usage caps, no token metering.
Common questions:
How does QContact compare for outbound dialling?
QContact includes predictive, progressive, and preview dialling as standard. The difference is that your agents can handle inbound queries on chat, email, or WhatsApp at the same time — no channel lockouts. For teams that do both inbound and outbound, that flexibility matters.
Is QContact also UK-based?
Yes. QContact is a UK company with data hosted exclusively in Azure UK datacentres. SOC2 Type II certified, fully GDPR compliant. If UK data sovereignty is a requirement, both platforms deliver — but only QContact gives you that alongside transparent pricing and included AI.
Why doesn't MaxContact publish pricing?
We can’t speak for MaxContact’s commercial strategy. What we can say is that QContact chose to publish pricing because we believe buyers deserve to compare options without sitting through a sales process first. £57 per user per month, everything included.
What about reliability?
QContact has maintained 100% uptime over the past 365 days. We were named Best Mid-Market Contact Centre Platform 2025 by CX Today. Every customer gets the same support — no tiered service levels, no paid priority lanes.