QContact can help your regulated firm communicate with your customers across all channels in a fully compliant manner. With robust data security, full access controls, audit trails and 100% recording you can meet your regulatory needs with ease.
QContact has a proven track record in helping telecommunications businesses handle all their customer communication needs with our omni-channel solution. However, your customers want to get in touch, QContact connects over 10 different channels into one unified solution. Add in our ticketing, lead management, workflow automation and more – and QContact provides the complete solution for your business.
Improve your return-on-investment all your marketing and customer acquisition cost, by providing an unparalleled customer experience across every channel – improving conversion of potential customers visiting your store for the first time, customer satisfaction during post-sale customer service, and improved loyalty among your existing base.
In today’s climate, government departments are under pressure to deliver effective communication for less. With a unified solution from QContact you can deliver cost-effective communication solutions across multiple channels for less than a single channel costs from other vendors.
QContact can help your retail chain provide not just excellent post-sale customer service, but also help your customers before they even enter your store with tools such as our store locator and automated self-service.
A zero capex solution for BPOs which scales to handle all your client needs. With no setup fees, flexible user licensing, and easy administration, whether you are just offering voice services or full omni-channel solutions to your clients, QContact has everything you need without breaking the bank.
