CONTACT CENTRE FOR OUTSOURCES
The perfect omni-channel solution for outsourcers.
A zero capex solution for BPOs which scales to handle all your client needs.
With no setup fees, flexible user licensing, and easy administration, whether you are just offering voice services or full omni-channel solutions to your clients, QContact has everything you need without breaking the bank.
CONTACT CENTRE FOR OUTSOURCES
The perfect omni-channel solution for outsourcers.
A zero capex solution for BPOs which scales to handle all your client needs.
With no setup fees, flexible user licensing, and easy administration, whether you are just offering voice services or full omni-channel solutions to your clients, QContact has everything you need without breaking the bank.
Inbound
With our global voice network, we can handle all your inbound needs with forecasting, skills based routing, IVR and of course a full reporting suite and API to export information for your clients.
Outbound
A complete automated outbound dialler for your outbound calling campaigns – with multiple dialling modes, automatic query oprimisation and recycling of data, complete reporting suite and more.
Omni-channel
Offer more than just calls. With QContact you can offer much more than just voice – with channels including social media, live chat, e-mail, WhatsApp and more all included free-of-charge.
Inbound
With our global voice network, we can handle all your inbound needs with forecasting, skills based routing, IVR and of course a full reporting suite and API to export information for your clients.
Outbound
A complete automated outbound dialler for your outbound calling campaigns – with multiple dialling modes, automatic query oprimisation and recycling of data, complete reporting suite and more.
Omni-channel
Offer more than just calls. With QContact you can offer much more than just voice – with channels including social media, live chat, e-mail, WhatsApp and more all included free-of-charge.