Straight forward pricing – just $69 per user

No complicated pricing, no multiple price point options or five-year contracts. Never lose a lead or a customer over a bad experience again. Start really understanding how your business works, and improve your bottom line and customer satisfaction today.


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Understand your business like never before

Get complete insight into your business – whether it’s sales, customer service or management – every part of your business will benefit from QContact’s unified platform.

Automation

Complete API
Automatic follow-up SMS
Omnichannel Self-Service
Pre-canned responses
Self-learning email distribution
Workflows

Call Routing

Advanced Skills Based
Blind Transfer
Conference Calls / Three-way Calls
IVR
Multiple Strategies
Schedules
Skills Based
Warm Transfer

Channels

Voice
E-mail
SMS
Website – Live Chat
Website – Enquiry Form / Call back Request
Twitter – Direct Message
Facebook – Direct Message
Facebook – Paid Advertising Leads
Facebook – Post Comments
Instagram – Paid Advertising Leads
Instagram – Post Comments
WhatsApp

Compliance

Automated Payment Capture (PCI Compliant)
Call Monitoring
Call Recording
Call Recording Controls (PCI)
DNC Management
GDPR (EU)
HIPAA (Only in US Regions)
PoPI (ZA)

CRM

Contacts
Custom Entities
Custom Fields
Document Tagging
Lead Source Tracking
Lead Status Tracking
Leads
Office 365 Integration
Opportunities
PDF Combine and Split
Secure Upload

General

Agent Dashboard
Call back Diary System
Click to Dial
Dispositions
Electronic Signatures
Multichannel
Secure File Upload
Unified Multichannel Customer Journey View
Web Call back

Marketing

Automated NPS / CSAT Surveys
Dynamic Number Replacement

Reporting

Custom Reports
One-click GDPR Report
Out-of-the-box Reports
Real-time dashboard
Wallboard

Security

Two-factor Authentication
IP Restrictions
Password Policies

Telephony

Bring Your Own Carrier (BYOC)
Instant Number Provisioning
Quality of Service (QoS)
Tier-1 Carriers
Two-way SMS Numbers
WhatsApp Business API

Voice Connectivity

PBX (VoIP / TDM)
Physical Handset (VoIP)
QoS
Softphone (Windows / iOS / Android)
Web Browser (WebRTC)

Join the revolution today

Get up and running quickly and easily. Our local support team will guide you through the entire process, including migrating your data from your existing spreadsheets or CRM systems into QContact for you.