INTEGRATIONS – WOOCOMMERCE

Integrate your WooCommerce store with QContact.

When a customer contacts you, QContact instantly retrieves the customer’s contact information and purchase history and presents the information on the screen together with a complete timeline of every customer touchpoint across all channels. Saving your staff time, and giving a better customer experience.

Live sync of customer information such as name, address, telephone and e-mail

Live sync of customer purchase history

Live sync of customer subscriptions

Live sync of order status and parcel tracking

Know your customer instantly.

When a customer contacts you on one of your communication channels, QContact will instantly search for their number / e-mail / handle in your WooCommerce and present you with all their relevant details instantly on the screen.

You can also add your own customer fields separately from WooCommerce if you wish to start building an ever better profile of your customer base. No need for your staff to be copying and pasting information between the two systems.

Know your customer instantly.

When a customer contacts you on one of your communication channels, QContact will instantly search for their number / e-mail / handle in your WooCommerce and present you with all their relevant details instantly on the screen.

You can also add your own customer fields separately from WooCommerce if you wish to start building an ever better profile of your customer base. No need for your staff to be copying and pasting information between the two systems.

NO MORE REPEATING THEMSELVES

QContact shows you a complete timeline of every communication you’ve had with a customer across all channels.

So even if a customer starts a conversation on one channel – such as Facebook, but then switches to another – such as E-mail, you can see the complete conversation trail and not make the customer repeat themselves.

MORE SECURE

With QContact, you don’t need to give your staff any credentials to log into your WordPress.

By using the QContact interface, you can give your staff all the information they require, without having to give them any access rights to WooCommerce. QContact can then restrict access to any individual field of the customer information, as well as providing you with a full audit log.

NO MORE REPEATING THEMSELVES

QContact shows you a complete timeline of every communication you’ve had with a customer across all channels.

So even if a customer starts a conversation on one channel – such as Facebook, but then switches to another – such as E-mail, you can see the complete conversation trail and not make the customer repeat themselves.

MORE SECURE

With QContact, you don’t need to give your staff any credentials to log into your WordPress.

By using the QContact interface, you can give your staff all the information they require, without having to give them any access rights to WooCommerce. QContact can then restrict access to any individual field of the customer information, as well as providing you with a full audit log.

Ready to get started?

Why not speak to us today to learn how your business can benefit from QContact, and be up and running within days