INTEGRATIONS – MICROSOFT DYNAMICS

Seamless integration with the Dynamics.

If you already have an investment in Microsoft Dynamics, we can seamlessly integrate with Dynamics

Book a free demo

Pull information

We can pull your Dynamics records, including custom fields and entities into QContact automatically.

Push call logs

We can automatically insert call notes back into Dynamics after each call.

Automation

Trigger cross-channel communication and workflows based on actions from Dynamics with dynamic webhooks

Data-led decisions.

If a customer gives you a ring, wouldn’t it be great to understand why they may be calling, and automatically route their call to the right person? By connecting QContact to your Dynamics, you can automatically pull a complete customer profile before you even answer the phone, detecting for example if the customer has just applied for a loan, and correctly routing to the right department.

Or perhaps you want to give the customer the ability to check the status of their insurance or account through an automated IVR. This and much more is all possible with QContact’s – whatever data is in your Dynamics, can be used to create rich data-led decisions.

Data-led decisions.

If a customer gives you a ring, wouldn’t it be great to understand why they may be calling, and automatically route their call to the right person? By connecting QContact to your Dynamics, you can automatically pull a complete customer profile before you even answer the phone, detecting for example if the customer has just applied for a loan, and correctly routing to the right department.

Or perhaps you want to give the customer the ability to check the status of their insurance or account through an automated IVR. This and much more is all possible with QContact’s – whatever data is in your Dynamics, can be used to create rich data-led decisions.

Ready to get started?

Why not speak to us today to learn how your business can benefit from QContact, and be up and running within days