Respond in seconds
QContact automatically collects your customer feedback from HelloPeter and automatically assigns it to a queue for someone to look at. They can then reply directly through QContact and have a two-way conversation with your customer without leaving QContact.
Solicit feedback
Automatically prompt your customers to leave you feedback after a great conversation – helping ensure that positive reviews are left for your business after a positive interaction.
Proactive resolution
With our built-in automatic post conversation customer satisfaction surveys, you can detect any issues before the customer feels the need to leave negative feedback on a public review site.
