CHANNELS – INSTAGRAM
Have better social engagement with Instagram.
Improve your response times and engagement by connecting QContact to Instagram where your team can reply to comments or messages within minutes.
Not only that, but you can receive your incoming leads directly into QContact to strike while the iron’s hot.
Improved Response Times.
More than 39% of consumers expect a business to reply within 60 minutes, but does your social media team have the time to constantly be checking your Instagram inbox?
With QContact any incoming messages are instantly routed to someone who can help, allowing you to respond within just a few minutes to every single message. Helping you exceed customer expectations and improve customer satisfaction.
Improved Response Times.
More than 39% of consumers expect a business to reply within 60 minutes, but does your social media team have the time to constantly be checking your Instagram inbox?
With QContact any incoming messages are instantly routed to someone who can help, allowing you to respond within just a few minutes to every single message. Helping you exceed customer expectations and improve customer satisfaction.
“Instagram can generate over 4X more interactions compared to Facebook.“
“Instagram can generate over 4X more interactions compared to Facebook.“
Automate Responses.
What happens when your staff have finished work for the day? What happens when a customer sends a message on a Friday evening and feels neglected by Monday morning when your staff return?
With QContact you can quickly and easily setup automatic responses to set customer expectations about response times, or even handle their query through an automated bot which can provide order updates or frequently asked questions twenty-four hours a day, seven days a week.
Automate Responses.
What happens when your staff have finished work for the day? What happens when a customer sends a message on a Friday evening and feels neglected by Monday morning when your staff return?
With QContact you can quickly and easily setup automatic responses to set customer expectations about response times, or even handle their query through an automated bot which can provide order updates or frequently asked questions twenty-four hours a day, seven days a week.
Understand the results.
Far too often businesses know how important social media is to their business, but have no visibility of how effective different channels are.
With QContact we feed all your Instagram activity into our advanced reporting suit enabling your business to finally gain visibility of how many people engage with your business, your average response times, as well as complete 360 degree of all communication across all channels.
Understand the results.
Far too often businesses know how important social media is to their business, but have no visibility of how effective different channels are.
With QContact we feed all your Instagram activity into our advanced reporting suit enabling your business to finally gain visibility of how many people engage with your business, your average response times, as well as complete 360 degree of all communication across all channels.
BETTER ENGAGEMENT
Instagram users love to comment and engage on posts.
With QContact you can ensure any potential customer commenting on your posts is instantly routed to your team to respond to. The more engagement on a post, the better the post performs, and the more engaged your followers will become.
SPREAD THE LOAD
Have a whole team of people handling all your Instagram messages and comments.
Rather than rely on your social media manager to handle all Instagram activity, by connecting your Instagram to QContact. Allowing you to not only continue to be able to keep on top of your IG in anyone’s absence, but also ensure a faster response time by allowing anyone in the team to seamlessly continue a conversation with the full message history and context shown.
BETTER ENGAGEMENT
Instagram users love to comment and engage on posts.
With QContact you can ensure any potential customer commenting on your posts is instantly routed to your team to respond to. The more engagement on a post, the better the post performs, and the more engaged your followers will become.
SPREAD THE LOAD
Have a whole team of people handling all your Instagram messages and comments.
Rather than rely on your social media manager to handle all Instagram activity, by connecting your Instagram to QContact. Allowing you to not only continue to be able to keep on top of your IG in anyone’s absence, but also ensure a faster response time by allowing anyone in the team to seamlessly continue a conversation with the full message history and context shown.
Ready to get started?
Why not speak to us today to learn how your business can benefit from QContact, and be up and running within days
