CHANNELS – FACEBOOK
Connect with the #1 social media platform.
Within just a few minutes, you can connect your Facebook business page to QContact and start benefiting from quicker response times, higher engagement and better conversion of your paid advertising.
You also get every other feature you’d expect from QContact including full CRM, reporting suite, automations and more
Track Referral Sources.
When a customer submits a Facebook Lead enquiry form, or visits your website through paid or unpaid links in your feed, you can automatically tag that customer with the relevant referral source.
So if they start any live chat conversations, or complete any purchases, you can track exactly what marketing source is working for your business, and where your advertising budget is best spent.
Track Referral Sources.
When a customer submits a Facebook Lead enquiry form, or visits your website through paid or unpaid links in your feed, you can automatically tag that customer with the relevant referral source.
So if they start any live chat conversations, or complete any purchases, you can track exactly what marketing source is working for your business, and where your advertising budget is best spent.
“Facebook is the leading social platform, reaching 59% of social media users.”
“Facebook is the leading social platform, reaching 59% of social media users.”
Don’t keep your customers waiting.
Answer your customer’s questions twenty-four hours a day with automated bots. You can load in your frequently asked questions, and using the latest neural network artificial intelligence technology, your bot will be intelligent enough to understand the customer’s questions and provide answers around the clock.
And wherever needed, the bot can effortlessly transfer the conversation through to a live operator to handle the enquiry.
Don’t keep your customers waiting.
Answer your customer’s questions twenty-four hours a day with automated bots. You can load in your frequently asked questions, and using the latest neural network artificial intelligence technology, your bot will be intelligent enough to understand the customer’s questions and provide answers around the clock.
And wherever needed, the bot can effortlessly transfer the conversation through to a live operator to handle the enquiry.
Lower cost per engagement.
The more questions you ask your potential customers to complete on a Facebook Lead campaign, the lower the conversion and therefore the higher cost per acquisition.
By switching your advertising to a messenger advert, you can use the power of the QContact platform to collect the same information but in an interactive and engaging way, and if the customer fails to complete the process, you can reach out and re-engage with them automatically.
Lower cost per engagement.
The more questions you ask your potential customers to complete on a Facebook Lead campaign, the lower the conversion and therefore the higher cost per acquisition.
By switching your advertising to a messenger advert, you can use the power of the QContact platform to collect the same information but in an interactive and engaging way, and if the customer fails to complete the process, you can reach out and re-engage with them automatically.
BETTER ENGAGEMENT
Facebook users love to comment and engage on posts.
With QContact you can ensure any potential customer commenting on your posts is instantly routed to your team to respond to. The more engagement on a post, the better the post performs, and the more engaged your followers will become.
SPREAD THE LOAD
Have a whole team of people handling all your Facebook messages and comments.
Rather than rely on your social media manager to handle all Facebook activity, by connecting your Instagram to QContact. Allowing you to not only continue to be able to keep on top of your Facebook in anyone’s absence, but also ensure a faster response time by allowing anyone in the team to seamlessly continue a conversation with the full message history and context shown.
BETTER ENGAGEMENT
Facebook users love to comment and engage on posts.
With QContact you can ensure any potential customer commenting on your posts is instantly routed to your team to respond to. The more engagement on a post, the better the post performs, and the more engaged your followers will become.
SPREAD THE LOAD
Have a whole team of people handling all your Facebook messages and comments.
Rather than rely on your social media manager to handle all Facebook activity, by connecting your Instagram to QContact. Allowing you to not only continue to be able to keep on top of your Facebook in anyone’s absence, but also ensure a faster response time by allowing anyone in the team to seamlessly continue a conversation with the full message history and context shown.