A HIPAA compliant solution for healthcare providers.

Unified Communication

Enable multi-channel communication whilst remaining fully HIPAA compliant. With our complete omni-channel solution together with built-in CRM your health business can save money and improve the customer experience.

Go beyond the phone whilst remaining HIPAA Compliant.

From treatment centres to dental surgeries, from hospitals to primary health care - QContact can help you deliver the service your patients expect in a cost effective and compliant manner.

With a complete built-in CRM function you can make significant savings compared to using an existing CRM system, however we also have built-in integration with Salesforce if you prefer.

Unified Communication

Integration with popular CRM platforms.

Unified Communication

Bring all your communication channels into one unified interface.

Unified Communication
Unified Communication

Some of our key features.

Automation

Complete API to allow you complete control.

Callback System

Schedule callbacks and follow-ups easily.

Chatbots

Automate processes and reduce cost by utilizing bots.

Click-to-dial

Start a conversation with one click.

CRM

Built-in CRM functionality or integrate with Salesforce & Dynamics.

Customer Satisfaction

Automatically collect post interaction NPS/CSAT surveys.

E-Signatures

Collect electronic signatures quickly and easily.

GDPR Compliance

European customers use servers based in EU.

Internal Chat

Communicate internally through live chat.

IVR

Intelligently route calls to the correct department.

Number Replacement & Source Tracking

Track where enquiries are coming - e.g. Paid Ads, Social, etc.

PCI Recordings

Manual recording controls or fully automated payment capture.

Live Dashboard

See real-time status and live listen to your team.

Recording

Record every call automatically with unlimited storage.

Reporting

Complete reporting suite with custom reports.

Secure

All data is stored encrypted in high security data centers.

Self-learning

QContact intelligently learns how to route incoming interactions to the correct departments.

Speech Recognition

Allow customers to use their own voice to route calls, check order status and more.

Template Responses

Dynamic pre-canned templated to allow fast responses.

Web Callback

Feed enquiry forms directly to your staff in seconds.

Ready to get started?
Get in touch or ask for a free demo today