Skip to content
Platform
Overview
Product Overview
–
Discover all about the QContact communication platform
Security
–
The security of your data is important – find out how we secure your data
Architecture
–
Discover what powers the QContact communication platform
Single Sign On
–
Improve security with SSO using Microsoft Azure AD or Google Workspaces
Communication AI
–
Revolutionise your customer communication with our unique and powerful Communication AI tools
Pricing
–
Simple, transparent pricing
Features
Inbound
–
Handle all your incoming conversations across every channel
Outbound
–
Improve agent productivity with automated outbound calls.
Automation
–
Automate your business processes with ease
Ticketing
–
A complete ticketing solution built-in
Self Service & IVR
–
Build your IVR, self-service and AI bots with easy-to-use designer
CRM
–
A complete CRM solution built-in with full customisation
Reporting
–
A complete reporting suite to understand your business performance
Customisation
–
Learn about how you can customise every aspect of the platform
Channels
Email
Facebook
Instagram
Live Chat
Text Messages
Voice
Web Enquiries
WhatsApp
Solutions
Financial Services
–
QContact can help your regulated firm communicate with your customers across all channels in a fully compliant manner.
Telecommunications
–
QContact has a proven track record in helping telecommunications businesses handle all their customer communication needs with our omni-channel solution.
ECommerce
–
Improve your return-on-investment all your marketing and customer acquisition cost, by providing an unparalleled customer experience across every channel.
Government
–
In today’s climate, government departments are under pressure to deliver effective communication for less.
Retail
–
QContact can help your retail chain provide excellent post-sale customer service,
BPO
–
A zero capex solution for BPOs which scales to handle all your client needs.
Integrations
Callbi
–
Call Analytics
Dialog Flow
–
Artificial Intelligence
Diarizeme
–
Appointments
Dynamics
–
CRM
EKM
–
E-commerce
Facebook
–
Social Media
HelloPeter
–
Reviews
Hooyu
–
KYC
Instagram
–
Social Media
Klaviyo
–
E-mail
Magento
–
E-commerce
Mailchimp
–
E-mail
Office 365
–
E-mail & Calendar
Ozow
–
Payments
Salesforce
–
CRM
SAP C4C
–
CRM
Shipstation
–
E-commerce
Shopify
–
E-commerce
Smile ID
–
KYC
Teams
–
Communication
WhatsApp
–
Messaging
WooCommerce
–
E-commerce
Xero
–
Financials
Zendesk
–
Ticketing
Resources
About
Overview
–
Learn about QContact and our history
Partner with us
–
Discover how you can partner with QContact as a value-added reseller
Contact Us
–
Get in touch with one of our local offices around the world
Blog
–
Learn more about the contact centre and communication industry
Documentation
–
Helpful training videos, product documentation and API reference.
Legal
Acceptable Use Policy
Modern Slavery Statement
Privacy Policy
Service Level Agreement
Book a Free Demo