This week’s updates include the following new features and changed functionality
You can now combine any attachments which haven’t yet been tagged into a single PDF document without having to tag them first.
New Report – Contact Summary
You can now view contact activity by both the user and the individual contact.
Can now import up to 10,000 records at a time up from the previous limit of 1,000 records.
If your organisation has enabled internal extensions, when a user dials a number which should be a local extension but isn’t on QContact, we will now forward the call over your Voice Carrier trunk. Previously this would fail as the extension was not found locally.
New theme colours have been added.
Magento – Guest Checkouts
Improved support for guest checkouts on Magento
QContact is now compatible with both Safari and Chrome on iOS
Improved Department Statistics
Real-time stats now give additional information about the state of each department.
It is now even easier to add notes to an account with simple one-click access whether to make a note public or private.
Summary now shown on Kanban boards.