Using our complete self-service suite you can provide an excellent customer experience across all your channels.
Write your self-service scripts once and reuse them instantly across any of our supported channels. Whether your customer calls, texts, starts a webchat or even a conversation on social media, you can provide the same self-service options and functionality with no extra effort.
Your self-service function can communicate with your existing CRM systems to pull information to provide to the customer or route the interaction.
Every part of the self-service suite is customisable with a simple point and click interface. No waiting months for IT. For voice interactions you can upload your own audio prompts, use our built-in advanced text-to-speech or even order professionally recorded prompts all through our simple to use interface.