Every order placed in your Magento store is automatically synced across to QContact. Allowing your team to save time on searching for information and being instantly presented with the right information for the right customer.
We pull every campaign running in Mailchimp right on to your customer profile. So when a customer contacts you in regards to a mailshot they’ve just received, you know exactly which communication they’re referring to. And tag customers into campaigns based on their purchase and communication history.
Keep your e-mails and calendar in-sync with our deep Office 365 integration. No plugins to install, no software to setup – just one-click and you can link a mailbox directly to QContact meaning whether you use the CRM, Outlook or your phone – all 3 kept in perfect sync.
Send your customers automatic text messages to make payment via ETF rather than credit or debit card. QContact automatically tracks the payment and updates the customer profile.
Have an existing investment in Salesforce? Looking to add additional functionality to your Salesforce installation? QContact can sit inside Salesforce or can pull information dynamically from it.
Using ShipStation to ship your orders? QContact is fully integrated bringing every shipment and tracking information right on to the customer’s profile saving your team time.
QContact brings all your customer orders, refunds and fulfilments directly into your customer timeline. When a customer gets in touch, you will see their latest order as well as every update to their previous orders.
QContact brings all your customer orders, subscriptions and refunds into our unified timline. As soon as a customer gets in touch, your team will be ready to respond knowing everything about their recent orders.
QContact brings all your invoices, accounts receivable and accounts payable into your customer timeline. Instantly sync contact information so when a customer calls or emails, you instantly know their account status.