Save on customer support costs whilst providing a faster experience to your customers by integrating all your key systems and information into one place. No multiple tabs, no having to constantly switch between systems to retrieve key information. QContact brings all the information your staff need into one place.
Instantly pull key contact information from Salesforce – whether using Sales Cloud, Service Cloud or both. You can also integrate QContact directly inside Lightning.
Integrating with Xero allows you to see your customer and supplier invoices, bills and balances directly inside QContact without having to switch tabs.
Seamless integration with Dynamics allows key contact and service information to be automatically pulled from your Dynamics platform into QContact.
Our integration with Facebook allows any incoming Messenger conversations to instantly appear in QContact, as well as incoming Facebook Leads.
Every Shopify order, shipment and refund appear inside QContact. With real-time updates, you can instantly see the progress of a purchase through QContact.
QContact can seamlessly pull information from Magento and display all your customers orders, shipments and refund information in our unified timeline.
All your customer's orders, subscriptions, refunds and shipments pulled instantly into QContact to provide a unified timeline of your customers.
Using the official WhatsApp integration, you can handle incoming customer enquiries through the number one messaging platform quickly and effortlessly.
New incoming Direct Messages appear instantly inside QContact allowing your team to quickly respond to existing clients as well as new clients.
By being integrated with all your key systems, QContact can help you segment your customers into MailChimp campaigns based on previous interactions or purchases.