Everything you need to sell, support, and excel.

All communication channels. All your customer information. One single unified interface.

Unified Communication

QContact is the complete communications solution for your business.

We bring every interaction and touch-point with your customers into one unified interface saving your staff time and improving customer satisfaction.

Automation

Complete API to allow you complete control.

Callback System

Schedule callbacks and follow-ups easily.

Chatbots

Automate processes and reduce cost by utilizing bots.

Click-to-dial

Start a conversation with one click.

CRM

Built-in CRM functionality or integrate with Salesforce & Dynamics.

Customer Satisfaction

Automatically collect post interaction NPS/CSAT surveys.

E-Signatures

Collect electronic signatures quickly and easily.

GDPR Compliance

European customers use servers based in EU.

Internal Chat

Communicate internally through live chat.

IVR

Intelligently route calls to the correct department.

Number Replacement & Source Tracking

Track where enquiries are coming - e.g. Paid Ads, Social, etc.

PCI Recordings

Manual recording controls or fully automated payment capture.

Live Dashboard

See real-time status and live listen to your team.

Recording

Record every call automatically with unlimited storage.

Reporting

Complete reporting suite with custom reports.

Secure

All data is stored encrypted in high security data centers.

Self-learning

QContact intelligently learns how to route incoming interactions to the correct departments.

Speech Recognition

Allow customers to use their own voice to route calls, check order status and more.

Template Responses

Dynamic pre-canned templated to allow fast responses.

Web Callback

Feed enquiry forms directly to your staff in seconds.

Ready to get started?
Get in touch or ask for a free demo today