QContact makes having multiple channels manageable and easy – Never loose a conversation regardless of where it started.

QContact allows you to communicate quickly & efficiently with your all your customers. Each customer has a preferred method of communication especially when dealing with different age groups. Opening up these channels allows your business to reduce the friction with customer contact.


Calls

Crystal clear calls from the browser, Softphone or physical phones.

Use your existing VOIP service or switch to ours.

Instant number provisioning around the world.

IVR / Phone tree builder.

Full PBX/Centrex functionality.

Call Recording.

Email

Automated filtering to correct department.

Automated replies.

Office 365 seamless integration.

Spam filtering.

73% of millennials prefer communications from businesses to come via email and marketers who use segmented campaigns note as much as a 760% increase in revenue.

Hubspot

WhatsApp

Keep existing number or provision new number.

No need to keep mobile on all times.

Share one number across multiple teams and users.

Full support for images, documents, locations and audio messages.

“An European private jet operator found that posting their WhatsApp number on their website led to a 27% increase in sales leads from visitors initiating chats.”

tynetec.com

Facebook

Send and receive messages to your page.

Reply to comments made on your posts.

Receive Facebook leads directly into system.

24.2% of Facebook pages use paid media, 66% of facebook users access the platform daily and 80% of millennials are active social media users.”

Hootsuite

Twitter

Send and receive direct messages.

3% of Twitter users that follow SMBs have plans to buy from them, while 68.7% are already customers who have previously purchased from the brand. Twitter is increasingly being regarded as the best channel that brands can use for PR.

Oberlo

Website

Contact form on website feed directly into callbacks.

Live chat function.

50% of marketers say inbound marketing strategies, such as onsite forms, are their primary source of leads.

Wpforms

Are you ready to future proof your business?


Request a no obligation demo to see how QContact can revolutionise your business!

And if you like what you see, we can get you up and running quickly and easily. Our local support team will guide you through the entire process, including migrating your data from your existing spreadsheets or CRM systems into QContact for you.