Custom data validation

Add custom validation to your specific business rules – for example a field being required based on specific values of other fields.

Data enrichment

Enrich your customer record by pulling data from 3rd party systems in real-time.

Dynamic Data Transformation

Transform 3rd party API and data into a format suitable for your business.

Full open REST API

Complete open API allowing you to perform any action available in the User Interface and more through our REST API.

Live code monitor for debugging

Debug any issues in your code through our debugging tools.

Low-code environment

Completely customise system functionality with a low-code JavaScript environment allowing you to write custom business logic.

Self-Service routing

Re-route incoming conversations based on information sourced from your back-end system or customer details.

Webhooks

Integrate with 3rd party systems by hooking into their webhook functionality.