PLATFORM – CHANNELS – WHATSAPP
Connect with over 2 billion people for free.
QContact includes free WhatsApp integration directly into the platform.
PLATFORM – CHANNELS – WHATSAPP
Connect with over 2 billion people for free.
QContact includes free WhatsApp integration directly into the platform.
Send and receive messages.
Send and receive images, videos and documents.
Send and receive location information from your customers.
Provide automated self-service with menus.
The number one communications channel.
WhatsApp is the number one social communication platform in the world – with over 2 billion users, you will find the majority, if not all, your customers are already connected to WhatsApp.
Rather than send text messages which are limited in length and just plain text, with WhatsApp you can send rich messages – such as your latest flyer or video.
The number one communications channel.
WhatsApp is the number one social communication platform in the world – with over 2 billion users, you will find the majority, if not all, your customers are already connected to WhatsApp.
Rather than send text messages which are limited in length and just plain text, with WhatsApp you can send rich messages – such as your latest flyer or video.
Zero rating.
On many mobile networks, WhatsApp is included free-of-charge even when their data or minutes have run out. Your customers can also use the service over Wifi.
This allows your customers to contact you even if they don’t have signal or credit, which they couldn’t do if you relied on just voice or SMS alone.
Zero rating.
On many mobile networks, WhatsApp is included free-of-charge even when their data or minutes have run out. Your customers can also use the service over Wifi.
This allows your customers to contact you even if they don’t have signal or credit, which they couldn’t do if you relied on just voice or SMS alone.
“There are more that 5 million businesses using WhatsApp business.“
“There are more that 5 million businesses using WhatsApp business.“
Ease of use.
Imagine your customer has just received a damaged parcel, and you need photos of the item for the insurance claim. Have you tried to ever e-mail a photo from your phone? It’s not an easy task. With WhatsApp though it’s as simple as clicking one button, taking the picture and hitting send.
Whether it’s photos of damaged parcels, videos of problems, or scans of important documents – your customers can quickly and effortlessly send them to you in seconds.
Ease of use.
Imagine your customer has just received a damaged parcel, and you need photos of the item for the insurance claim. Have you tried to ever e-mail a photo from your phone? It’s not an easy task. With WhatsApp though it’s as simple as clicking one button, taking the picture and hitting send.
Whether it’s photos of damaged parcels, videos of problems, or scans of important documents – your customers can quickly and effortlessly send them to you in seconds.
Automation.
When a customer reaches out to you, you can route the message to an automated menu, allowing your customers to access important information, order status updates or fault finding.
You can also handle their query using Natural Language Processing using the latest in AI technology, automatically understanding and answering their questions 24-hours a day. What’s more, at any point you can seamlessly hand off the conversation to a live agent to handle any complex queries.
Automation.
When a customer reaches out to you, you can route the message to an automated menu, allowing your customers to access important information, order status updates or fault finding.
You can also handle their query using Natural Language Processing using the latest in AI technology, automatically understanding and answering their questions 24-hours a day. What’s more, at any point you can seamlessly hand off the conversation to a live agent to handle any complex queries.
Ready to get started?
Why not speak to us today to learn how your business can benefit from QContact, and be up and running within days
