Deliver world class service from anywhere.
QContact takes the stress & uncertainty out of managing your teams, no matter where they work from. Your customers are automatically routed to the next available agent based on their needs.
With our live listening support function you can help monitor & train your staff at the click of a button & where needed you can take over live calls.
“With 89% of businesses soon to be expected to compete mainly on customer experience, organizations that take customer experience seriously will stand out from the noise and win loyal customers“
Gartner, 2020