Everything you need to sell, support, and excel.

All communication channels. All your customer information. One single unified interface.We bring every interaction and touch-point with your customers into one unified interface saving your staff time and improving customer satisfaction.


Channels.

Our true omni-channel platform makes having multiple channels manageable & easy, so you never have to worry about losing a conversation again, regardless of where it started.

Voice, Email & SMS

Website – Live Chat

Website – Enquiry Form / Call back Request

Twitter – Direct Message

Facebook – Direct Message, Paid Advertising Leads & Post Comments

Instagram – Paid Advertising Leads

Instagram – Post Comments

Whatsapp

Integration with Google Dialogue-flow to enable advanced chat bots or use our built-in knowledge base system to build powerful chatbots using our built-in tools.

Chatbot

With our deep Microsoft 365 integration you can send messages through the CRM, Outlook or even a mobile phone & they will still appear in the interaction history on the customer record.

E-mail

Conversations started via direct message on Facebook will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.

Facebook – Direct Message

If you are running Facebook paid adverts QContact makes it simple to reply back to customer queries but bringing those conversation straight through to the platform so you can reply immediately.

Facebook – Paid Advertising Leads

Quickly respond to comments on your Facebook posts without switching screens.

Facebook – Post Comments

If you are running Instagram paid adverts QContact makes it simple to reply back to customer queries but bringing those conversation straight through to the platform so you can reply immediately.

Instagram – Paid Advertising Leads

Quickly respond to comments on your Instagram posts without switching screens.

Instagram – Post Comments

Send & receive SMS messages through the platform & always have a record against the customers profile of all SMS conversations.

SMS

Conversations started via direct message on Twitter will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.

Twitter – Direct Message

With voice channels still being an effective communication channel, QContact makes it easier to have to richer conversations with your customers.

Voice

With voice channels still being an effective communication channel, QContact makes it easier to have to richer conversations with your customers.

Webforms

Simplify how customers contact you whilst getting all the information you need whilst reducing spam messages. All new website enquiries will come straight through to the platform as either a new customer enquiry or an existing customer enquiry.

Website – Enquiry Form / Callback Request

QContact provides you with the technology to add a live, fully customisable webchat on to your website at no extra cost. Helping you to provide your customers with instant text-based communication 24/7, 365 days a year.

Website – Live Chat

Utilise WhatsApp as an inbound customer service channel, allowing customers to send enquiries & get a quick response.

WhatsApp

Chatbot

Integration with Google Dialogue-flow to enable advanced chat bots or use our built-in knowledge base system to build powerful chatbots using our built-in tools.

E-mail

With our deep Microsoft 365 integration you can send messages through the CRM, Outlook or even a mobile phone & they will still appear in the interaction history on the customer record.

Facebook – Direct Message

Conversations started via direct message on Facebook will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.

Facebook – Paid Advertising Leads

If you are running Facebook paid adverts QContact makes it simple to reply back to customer queries but bringing those conversation straight through to the platform so you can reply immediately.

Facebook – Post Comments

Quickly respond to comments on your Facebook posts without switching screens.

Instagram – Paid Advertising Leads

If you are running Facebook paid adverts QContact makes it simple to reply back to customer queries but bringing those conversation straight through to the platform so you can reply immediately.

Instagram – Post Comments

Quickly respond to comments on your Instagram posts without switching screens.

SMS

Send & receive SMS messages through the platform & always have a record against the customers profile of all SMS conversations.

Twitter – Direct Message

Conversations started via direct message on Twitter will be brough into the platform so you can reply back to the customer without having to switch screens or log into Facebook.

Voice

With voice channels still being an effective communication channel, QContact makes it easier to have to richer conversations with your customers.

Webforms

With voice channels still being an effective communication channel, QContact makes it easier to have to richer conversations with your customers.

Website – Enquiry Form / Callback Request

Simplify how customers contact you whilst getting all the information you need whilst reducing spam messages. All new website enquiries will come straight through to the platform as either a new customer enquiry or an existing customer enquiry.

Website – Live Chat

QContact provides you with the technology to add a live, fully customisable webchat on to your website at no extra cost. Helping you to provide your customers with instant text-based communication 24/7, 365 days a year.

WhatsApp

Utilise WhatsApp as an inbound customer service channel, allowing customers to send enquiries & get a quick response.

All of this and much more..

Are you ready to future proof your business?


Request a no obligation demo to see how QContact can revolutionise your business!

And if you like what you see, we can get you up and running quickly and easily. Our local support team will guide you through the entire process, including migrating your data from your existing spreadsheets or CRM systems into QContact for you.