Everything you need to sell, support, and excel.
All communication channels. All your customer information. One single unified interface. We bring every interaction and touch-point with your customers into one unified interface saving your staff time and improving customer satisfaction.
Automation.
From simple admin tasks to more complex process, automation allows your team to work smarter & faster whilst improving efficiency & eliminating mistakes. Let your team focus on work that drives revenue.
Complete API
Automatic follow-up SMS
Omnichannel Self-Service
Pre-canned responses
Auto Reply
Automated Workflows
Utilise this across all your channels of communication.
Advanced AI Technology
Set automatic reminders to alleviate to do lists & provide consistent interactions with your customers.
Auto Reminders
Automatically reply to emails & direct messages through all channels, to allow you to follow up flawlessly, never miss a single customer again.
Auto Reply
Create automated workflows based on a series of pre-defined business rules where human tasks or documents are routed between people or the system.
Automated Workflows
Send automatic follow up SMS, helping you to save time, deliver a better customer experience.
Automatic follow-up SMS
Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.
Automatic File Synchronisation
Our 2-way open API allows us to integrate with any software with the same capabilities. Giving you more information in one place.
Complete API
Create powerful knowledge-based articles to allow your customers to get answers to their questions quickly.
Knowledge based articles
Allow your customer to selflessly transition between channels. Switch from a Facebook messenger conversation to a phone call or even a WhatsApp message. Giving your customers a seamless customer service experience through their preferred channels.
Omnichannel Self-Service
Create pre-written templates for customer support, sales & marketing. From traditional phone & email channels right across social media channels to Reply faster & boost customer satisfaction.
Pre-canned responses
Create your own custom intuitive business rules & workflows without coding logic. Increase efficiency & productivity whilst giving your business agility.
Powerful Rules Engine
Proactively prompt your customers to initiate a live chat based on the page they’re visiting.
Webchat Prompts
Advanced AI Technology
Utilise this across all your channels of communication.
Auto Reminders
Set automatic reminders to alleviate to do lists & provide consistent interactions with your customers.
Auto Reply
Automatically reply to emails & direct messages through all channels, to allow you to follow up flawlessly, never miss a single customer again.
Automated Workflows
Create automated workflows based on a series of pre-defined business rules where human tasks or documents are routed between people or the system.
Automatic follow-up SMS
Send automatic follow up SMS, helping you to save time, deliver a better customer experience.
Automatic File Synchronisation
Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.
Complete API
Our 2-way open API allows us to integrate with any software with the same capabilities. Giving you more information in one place.
Knowledge based articles
Create powerful knowledge-based articles to allow your customers to get answers to their questions quickly.
Omnichannel Self-Service
Allow your customer to selflessly transition between channels. Switch from a Facebook messenger conversation to a phone call or even a WhatsApp message. Giving your customers a seamless customer service experience through their preferred channels.
Pre-canned responses
Create pre-written templates for customer support, sales & marketing. From traditional phone & email channels right across social media channels to Reply faster & boost customer satisfaction.
Powerful Rules Engine
Create your own custom intuitive business rules & workflows without coding logic. Increase efficiency & productivity whilst giving your business agility.
Webchat Prompts
Proactively prompt your customers to initiate a live chat based on the page they’re visiting.
