Everything you need to sell, support, and excel.

All communication channels. All your customer information. One single unified interface.We bring every interaction and touch-point with your customers into one unified interface saving your staff time and improving customer satisfaction.


Automation.

From simple admin tasks to more complex process, automation allows your team to work smarter & faster whilst improving efficiency & eliminating mistakes. Let your team focus on work that drives revenue.

Complete API

Automatic follow-up SMS

Omnichannel Self-Service

Pre-canned responses

Auto Reply

Automated Workflows

Utilise this across all your channels of communication.

Advanced AI Technology

Set automatic reminders to alleviate to do lists & provide consistent interactions with your customers.

Auto Reminders

Automatically reply to emails & direct messages through all channels, to allow you to follow up flawlessly, never miss a single customer again.

Auto Reply

Create automated workflows based on a series of pre-defined business rules where human tasks or documents are routed between people or the system.

Automated Workflows

Send automatic follow up SMS, helping you to save time, deliver a better customer experience.

Automatic follow-up SMS

Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.

Automatic File Synchronisation

Our 2-way open API allows us to integrate with any software with the same capabilities. Giving you more information in one place.

Complete API

Create powerful knowledge-based articles to allow your customers to get answers to their questions quickly.

Knowledge based articles

Allow your customer to selflessly transition between channels. Switch from a Facebook messenger conversation to a phone call or even a WhatsApp message. Giving your customers a seamless customer service experience through their preferred channels.

Omnichannel Self-Service

Create pre-written templates for customer support, sales & marketing. From traditional phone & email channels right across social media channels to Reply faster & boost customer satisfaction.

Pre-canned responses

Create your own custom intuitive business rules & workflows without coding logic. Increase efficiency & productivity whilst giving your business agility.

Powerful Rules Engine

Proactively prompt your customers to initiate a live chat based on the page they’re visiting.

Webchat Prompts

Advanced AI Technology

Utilise this across all your channels of communication.

Auto Reminders

Set automatic reminders to alleviate to do lists & provide consistent interactions with your customers.

Auto Reply

Automatically reply to emails & direct messages through all channels, to allow you to follow up flawlessly, never miss a single customer again.

Automated Workflows

Create automated workflows based on a series of pre-defined business rules where human tasks or documents are routed between people or the system.

Automatic follow-up SMS

Send automatic follow up SMS, helping you to save time, deliver a better customer experience.

Automatic File Synchronisation

Automatically upload your call recordings and uploaded files through to Amazon S3, Microsoft Azure or Google Cloud.

Complete API

Our 2-way open API allows us to integrate with any software with the same capabilities. Giving you more information in one place.

Knowledge based articles

Create powerful knowledge-based articles to allow your customers to get answers to their questions quickly.

Omnichannel Self-Service

Allow your customer to selflessly transition between channels. Switch from a Facebook messenger conversation to a phone call or even a WhatsApp message. Giving your customers a seamless customer service experience through their preferred channels.

Pre-canned responses

Create pre-written templates for customer support, sales & marketing. From traditional phone & email channels right across social media channels to Reply faster & boost customer satisfaction.

Powerful Rules Engine

Create your own custom intuitive business rules & workflows without coding logic. Increase efficiency & productivity whilst giving your business agility.

Webchat Prompts

Proactively prompt your customers to initiate a live chat based on the page they’re visiting.

All this and much more..

Are you ready to future proof your business?


Request a no obligation demo to see how QContact can revolutionise your business!

And if you like what you see, we can get you up and running quickly and easily. Our local support team will guide you through the entire process, including migrating your data from your existing spreadsheets or CRM systems into QContact for you.