Keep your customer data secure

QContact understand the importance of keeping our client's data secure. From physical security, 24x7 monitoring and cyber-liability insurance - QContact has you covered.


Complete Encryption

All communication between you and our data centres are encrypted. We also encrypt all your telephone and video conversations.

  • Encrypted in transit
  • Encrypted at rest
  • Military Grade Encryption


Complete data centre security

We run our own servers inside secure data centres with 24-hour protection and security. We also ensure that all our servers store their data in an encrypted form. All server backups are also securely transferred off-site, and of course remain encrypted throughout their journey.

  • Datacentres in Europe, North America & Africa
  • Low latency connections
  • Optimised for high quality voice


Complete Insurance

Feel assured that we maintain a comprehensive cyber liability insurance policy for all your data. Underwritten by Lloyds of London, you can feel comfortable hosting your customer’s data with us.

  • Strict guidelines on data access
  • Physical two-factor security keys
  • 24x7 Monitoring



We offer data centres both within and outside of the EU. For those customers who wish to ensure data sovereignty we are also able to provide a sovereign solution in both the US and the EU ensuring no transfer or access of data outside the jurisdiction.

  • Out-of-the-box GDPR compliant offering
  • Europe - ePrivacy Directive & GDPR Compliance
  • South Africa - POPI Compliance
  • US - HIPAA, TCPA Compliance

Ready to get started?
Get in touch or ask for a free demo today