CHANNELS – WEB ENQUIRIES
Improve conversion of your incoming website enquires.
Route your website call-back and contact forms directly into QContact for improved response times and increased conversion.
You can be ringing your customers back within seconds of them submitting the request, every time
Automatic Replies.
When an incoming callback request comes in, you can setup automatic replies direct to your customer. For example maybe you wish to gain a customer’s contact information before providing them with a brochure.
With QContact this is easy to setup, gaining your prospective customer information before instantly sending them the relevant document.
Automatic Replies.
When an incoming callback request comes in, you can setup automatic replies direct to your customer. For example maybe you wish to gain a customer’s contact information before providing them with a brochure.
With QContact this is easy to setup, gaining your prospective customer information before instantly sending them the relevant document.
Effortless callbacks.
When a customer submits a callback request, you can have one of your team calling them back within seconds with our automated callback option.
Many times your customers will be considering multiple companies and solutions for their needs – therefore the quicker you can call them back to discuss their needs, the higher the success rate will be.
Effortless callbacks.
When a customer submits a callback request, you can have one of your team calling them back within seconds with our automated callback option.
Many times your customers will be considering multiple companies and solutions for their needs – therefore the quicker you can call them back to discuss their needs, the higher the success rate will be.
Inteligent routing.
Traditionally businesses may have routed all website enquiries to a single company wide mailbox.
By routing directly into QContact, you can use our smart routing to intelligently route every enquiry to the relevant department. Whether you wish to route by department, by language, time of day, or something else – QContact has you covered.
Inteligent routing.
Traditionally businesses may have routed all website enquiries to a single company wide mailbox.
By routing directly into QContact, you can use our smart routing to intelligently route every enquiry to the relevant department. Whether you wish to route by department, by language, time of day, or something else – QContact has you covered.
Ready to get started?
Why not speak to us today to learn how your business can benefit from QContact, and be up and running within days
